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Privacy Policy

Last Updated: May 15, 2025

Epoch Global (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.epochglobal.com, contact us, or engage with our services.

1. Information We Collect

We may collect personal information in the following ways:

A. Information You Provide to Us:

  • Contact details such as name, email address, phone number, company name

  • Business inquiries or service requests submitted via our contact forms

  • Account registration (if applicable)

B. Information We Collect Automatically:

  • IP address, browser type, device information, and usage data via cookies or similar technologies

  • Site activity (e.g., pages visited, time spent, referral source)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or requests

  • Provide quotes, samples, or service updates

  • Improve our website and services

  • Send business communications, such as project updates or newsletters (you may opt out at any time)

  • Maintain website security and detect misuse

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers that help operate our website (e.g., hosting, CRM, analytics)

  • Third-party logistics or compliance partners, when necessary to fulfill service requests

  • Legal or regulatory authorities, if required by law

4. Your Choices and Rights

You may:

  • Opt out of marketing emails using the unsubscribe link

  • Request to access, update, or delete your personal information by contacting us at [insert email]

  • Disable cookies via your browser settings

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Security

We implement appropriate security measures to protect your data. However, no method of transmission or storage is 100% secure. Please contact us immediately if you believe your data has been compromised.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. International Users

If you are visiting our site from outside the United States, your data may be transferred to, stored, and processed in the U.S. By using our services, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted with the updated “Effective Date.” We encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact:

Epoch Global
Email: info@epochglobal.com
Phone: 614-971-5115